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  • Plant Manager

  • Donald's Fine Foods - Richmond
  • November 29, 2023


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Position title:

Employment Type:

Position Description

Company Background

Donald’s Fine Foods is a family-owned business and has operated for over 30 years. We are a specialty meat manufacturer spanning six sites in British Columbia, Alberta and Saskatchewan.

Company Values

Customer Focused – We go above and beyond to serve our customers.

Integrity – We are honest and ethical.

People – We treat our employees, customers suppliers and the community with trust and respect.

Quality – We do it right.

Safety – We provide a safe work environment.

Job Description

The position of Plant Manager will oversee all daily operations of the site inclusive of production manufacturing, maintenance, warehousing, transportation fleet management and export processing ensuring adherence to applicable policies and procedures. The incumbent will develop and adhere to defined processes that maximize stewardship, team development, safety, quality, and productivity. This role will be a member of the operations leadership team and must adhere to the values of the organization when making decisions and solving problems. As a senior leader in the organization, the plant manager must encourage employee follow-ship and be an example of the culture that defines Donald’s Fine Foods. Our customers are at the core of all we do, and the plant manager must exhibit a propensity to meet customer expectation without compromising safety, quality, compliance requirements, and unnecessary waste.

Critical Objectives

  • Lead and engage all site employees and management team to fulfill company goals.
  • Develop business plans consistent with company strategy.
  • Assure effective costs without compromising safety, quality, and service.
  • Maintain a strong customer service relationship with customers.
  • Engage and effectively manage union, supplier, and contractor relationships.
  • Uphold company policies, procedures, and all food safety requirement.
  • Ensure safety of all personnel in facility.
  • Maintain facility infrastructure standards consistent with company image.
  • Responsiveness to customer fulfillment and satisfaction.
  • Food safety programs compliance.



  • Provide and maintain a safe work environment for all employees and contractors.
  • Compliance with all WorkSafeBC and Occupational Health and Safety Regulations.
  • Guide team towards achieving zero lost time and medical aid incidents.

Food Safety

  • Enforce HACCP/CFIA and food safety regulations.
  • Collaborate with CFIA official to promote cooperative working relations.
  • Ensure sanitation department is keeping the site ready for operation.
  • Lead team always being audit ready for BRC, Customers or Suppliers.


  • Exemplify honesty, integrity, quality, and trust.
  • Develop a robust employee and team development and succession plans.
  • Maintain engaged employee relations.
  • Ensure all daily, weekly, and monthly site communication forums are conducted routinely and effectively.
  • Ensure performance management reviews are timely and constructive.

Production Execution

  • Oversee execution of all manufacturing, warehousing, DSD maintenance and processes.
  • Maintain a cost-effective manpower plan.
  • Manage annual site costs to lower than inflation.
  • Validate execution of all routine, preventive, and predictive maintenance tasks.
  • Fulfill production orders on-time and in full.
  • Ensure yields are managed while not affecting product quality.


  • Provide necessary feedback and direction to primary processing team to ensure customer satisfaction by shipping to appropriate specifications.
  • Ensure product specifications are current and strictly enforced.

Continuous Improvement

  • Support 5s facility.
  • Reduce four waste streams – Time; Capital; Process; Inventory.
  • Leverage Root Cause Analysis/ process Analytics/ Lean Problem Solving.
  • Establish and manage a culture of continuous improvement through KPIs.


  • Facilitate the innovation process, from concept to commercialization.
  • Benchmark industry best practices, processing trends and equipment.
  • Increase plant capabilities to match sales strategy.
  • Ensure proper documentation of new product innovation.


  • Continuously reengineer processes without impacting quality and safety.
  • Manage capital spend on-time, on budget, and defined benefits criteria.


  • Participate as needed in quarterly customer reviews.
  • Liaise with customer representatives.
  • Support sales growth.

Critical KPIs

  • Cost -$/kg.
  • Customer complaints, claims, cost, and satisfaction.
  • CFIA/ HACCP/ BRC Audits.
  • Turnover/ Absenteeism.
  • Downtime.
  • Waste Reduction/ Yield Improvement.
  • TRIR/ Severity/ Frequency/ WCB work orders.
  • Warehouse Utility.
  • Cases/ Man-hour.
  • Truck and Trailer Utilization.
  • Total Delivered Cost.
  • Inventory Accuracy.
  • Order Fulfillment.

Position Requirements

  • 20+ years managerial/leadership experience as a logistics/manufacturing site manager.
  • Knowledge of and competent in business and management principles (budgeting, strategic planning, resource allocation and human resources).
  • Familiarity with industry standard equipment and technical expertise.
  • Knowledgeable of safety, quality, productivity, demand creation, inventory and stewardship processes.
  • Working knowledge of office and business IS systems.
  • Ability to create accountability and to lead by example.
  • Strong team building, decision-making and people management skills.
  • Degree in Business Management; Food Science; Engineering or related field.
  • Legally eligible to work in Canada.

Position Skills

  • Effective Communication Skills.
  • Collaborative Leadership and Interpersonal Skills.
  • Critical-Thinking Skills.
  • Organizational Planning Skills.
  • Analytical based Problem-Solving Skills.
  • Computer/System literacy – Microsoft Office; Inventory/ Planning/ Scheduling Software.
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